I have been to many countries and stayed in many hotels. This was definitely one of the best hotels I have ever stayed at. The staff is very friendly and helpful, always ready to meet all your needs. Rooms are very spacious and the breakfast has a variety of choices including locally produced jams, cheese and many other natural products produced in the nearby farms. There is a restaurant in the hotel. It has a very nice indoor heated pool.
HeitorMayer - São Paulo - SP

Excelente hotel! Espaço kids ótimo, com recreacionistas muito queridos e atenciosos, diversas programações. Espaços internos aconchegantes e boa infraestrutura para os dias de chuva. Atendentes muito cordiais.
Passport36247996959 - -

We went to the hotel in the fall, the week before Easter and had a great time. Within walking distance of Lago Negro and very quick taxi to downtown Gramado. The hotel staff, also fluent in English and Spanish, were very friendly and helpful. My family and I loved the breakfast buffet. Nicely maintained grounds. There’s also a gym and indoor pool.
joetuco76 - Fort Lauderdale - Flórida